Frequently Asked Questions
- Who can I call?
- Why do I get a disconnect notice when I call your phone number?
- Who can I email?
- The Competition (so to speak...)
- Your notes
- How do I seach by title?
- Why can't I find listings with apostrophes?
- How do I search for recently updated listings?
- How do I search by location?
- How can I see other projects that people have worked on?
- How do I cancel my account?
Who can I call? Jan 28, 2010
You can call the office at 818-436-2487
Patrick Graham (publisher)
Sandra Howatt (sales) (818) 254-9285 Direct
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Why do I get a disconnect notice when I call your phone number? May 24, 2010
We use Google Voice to route our calls and we recently discovered that they are having some issues with phone calls from certain providers not working well with their system. They are working on the problem and should have it fixed soon.
If you get a disconnect notice, please notify us via email at support@btlnews.com and we will report the problem back to Google.
Date Added 5-24-11 ^top
Who can I email? Jan 28, 2010
For billing questions, support@btlnews.com.
For tech support, patrick.graham@btlnews.com
For listing questions or updates, pat.mccarthy@btlnews.com
For sales and marketing,
patrick.graham@btlnews.com or sandra.howatt@btlnews.com ^top
The Competition (so to speak...) Mar 20, 2009
I've put together a list of other production listings services. Feel free to shop around. We're still the only service that is 24/7 live and updated daily.
If I've left anybody off, just let me know and I'll put you on the list.
Production Weekly - www.productionweekly.com - $59.95 / week
Production Reference Services www.prodrefservice.com - $75 / mo, $780 / year.
Production Leads http://productionleads.com - $299 / 3 mos.,
The Mercury Production Report www.mercuryreport.net - $52 / mo, $400 / year.
Production Alert www.productionalertusa.com - $55 / mo, $395 / year.
USA Production News http://www.usaproductionnews.com - $9.99 per week, $39 per month
Development leads - www.developmentleads.com - $449 / 3 mos. ^top
Your notes Sep 16, 2009
If you suspend your account for any reason, your account is still active and so are your notes. If you return, all you need to do is login using your email and password then right under your name in the upper right corner of the screen will say Subscribe Now. Click on it to subscribe.
All of your notes and history will be there. ^top
How do I seach by title? Oct 06, 2009
It’s not necessary to use all the words in the title. For example, you know there’s a movie in development about Harry Houdini. Just type in Houdini and if the name is in the title, the title will pop up.
The database is purposely designed for this type of "loose search." Don't bother using "The" or "A" to begin titles. Searching "too tightly" may yield no result at all unless the title you type is absolutely perfect. So better to type "Exorcist" rather than "The Exorcist" or "An Exorcist." ^top
Why can't I find listings with apostrophes? Oct 06, 2009
The database does not like apostrophes. For example, if you want to know the status of “Where’s Waldo,” type “Where” or “Waldo.” If you type Where’s Waldo, no listing will show up. ^top
How do I search for recently updated listings? Oct 06, 2009
To get a quick view of what’s been modified recently, go to “In List View” and click on “Modified.” All the listings will be in the order of the date modified, from the most recent to the earliest.If you click on the various stages of status, you can further modify your search.
For example: You want to know which films are in pre-production: Place check marks
in “Motion Picture” and “Pre-production.” Then, if you wish to know what the most recent entries are, click on “Modified.”
If you click on "Rico List" appropriate dates will show up, where dates are available, for start of production.
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How do I search by location? Oct 06, 2009
You may search by Location. Type in the name of the City, State or Country. For example: If you want to know about films in the State of Illinois, type “IL" If you want to know about projects in Chicago, type “Chicago.”
If you search by location and also click on "Rico List" you can see production dates where they are available. ^top
How can I see other projects that people have worked on? Oct 06, 2009
When you click on a project in the database, you may click on any name in the crew listed to see what other projects that person is attached to.
You may also search by the specific name by going to production listings, type in the persons name, tick off person, and search. You may do this in list or paper view. ^top
How do I cancel my account? May 21, 2010
Log into your account and click on the "My Account & Notes" tab and then click on the cancel button. ^top